Please do not visit us if you or any of your party have had corona virus or symptoms in the past 14 days.

OUR ENHANCED PROCEDURES.

 

All our bikes will be quarantined for 24 hours after each hire;
Our bikes are cleaned after each hire but we will be extending that cleaning to including disinfecting such items as handle bars, bells, brake handles, seats etc;
Our helmets will continue to be disinfected but we will also quarantine all helmets for 24 hours;.
Hand sanitisers are available for client use;
We will limit the number of clients waiting to be fitted for a bike and therefore:

 

 

 

Pre booking is essential.

To book, please email us  on Paraza@Mellowvelos.com  with:
Hire date;
gender of all riders;
height of all riders;
for the under 12s only, age the wheel size of their bikes back home, if known;
time of arrival – we will assign time slots so we can minimise the number of people waiting for bikes.

Please note, if we are busy, we may allocate a different time to that requested, as close as possible to that requested;

Payment will be by card only, and in order to minimise contact, we will issue an invoice which can be paid by card online before your arrival.
We will have your bikes ready for you and therefore you can be on your way as quickly as possible.
We have ample waiting areas so please maintain at least a 2m distance between other people.
Please ensure your children maintain the 2m social distancing
Please use the hand sanitiser provided for client use.
Please note that government stipulated Social-Distancing precautions apply whilst riding, particularly if all members of a group are not of the same family.

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